A next day delivery can be arranged at 6 per transaction. . You will have 45 minutes to complete this transaction before the session expires. Consumer guides, newsletters, surveys and more! Airline information. Watch our video to learn the differences between each ticket type. Once you have sent us your evidence, you can also purchase our Priority Evidence Review service to prioritise the review of the evidence and the approval of your record. He has chaired the UK rail industry National Task Force and sits on the Rail Delivery Group Planning and Production Board. To speak to our Social Media Team between 06:00 and 23:00, please contact us on: An error has occured during Logging out. Carrier Contact Information. There are some complaints that the Rail Ombudsman wont be able to look into, for example, if its about the way one of our services has been designed or industry policy. 8h. Hull Trains Company Limited Customer Service email address : 03715410 (Active) Est.18/02/1999: Llangollen Railway: Llangollen Railway Chairman, Mr J Ritchie - Email address and Phone number: Website for Llangollen Railway Llangollen Railway Customer Service email address It has apologised, issued a refund for the 23.70 and, as a gesture of goodwill, given you a standard class ticket for use anywhere on its network. Email: info@railombudsman.org, Post: FREEPOST-RAIL OMBUDSMAN. I interviewed at Great Western Railway (Stourbridge, England) Interview. You can download our two Complaints Handling Procedure documents by clicking on the links below. If you are applying on behalf of an organisation or brand, you can access a fast-tracked application and many other services through our fee-based Consultancy services. If you do not know the date of the event, then we would advise at first, to try searching surrounding dates. Images owned by GWR, or courtesy of Network Rail or Visit England. The more information you can give us, the quicker we will be able to reply to you. Need help at our stations or getting on and off our trains, we are available to help. Facebook An error has occured during Logging out. Contact Us. . Email: C ustomerService@gwresources.com Or fill out the following form Toll Free in the U.S. Get in touch with our Customer Support team via our online form. Great Western Railway complaints contacts Visit Customer Services Email Customer Services on GWRfeedback@GWR.com Call Customer Services on 0345 700 0125 Tweet First Great Western Trains Joe joined us in 2011 from the BBC, bringing with him over 20 years of business management and compliance experience. This website uses cookies to enable essential site functionality, as well as marketing, personalised ads, and analytics. If you are still unable to locate your event, then please contact the event organisers directly. Complaints Department is not affiliated to, linked with or otherwise endorsed by Great Western Railway. If you are looking for information about travelling with GWR, get in touch. Answers to some of the most common queries can be found here. The Rail Ombudsman is there to help resolve ongoing disputes between us and passengers. If you are purchasing a Certificate of Participation, then you will be able to personalise your certificate with your name, following the instructions on the Certificate of Participation page. We train our staff to handle complaints fairly and efficiently, and we provide them with several tools to help them solve problems on the spot if they can. You'll get an opportunity to experience a variety of on board and station work placements including Station Operations, Gateline, Customer Host, Ticket Office, and Revenue Protection, where you'll gain real customer service skills. Customer Service Centre: 0345 6000 650. If you have a question or comment about GWR trains please Tweet @GWRHelp or go to. You can also check on the status of your application, update your profile details and application information, by logging into your account. Posted 12:23:24 AM. Back Submit. To buy standard tickets visit our website www.gwr.com or use our app. GWR are probably the worst train company in this mess of a country. You may also like to: find out more about travelling with us learn more about ways to save on train travel This is the customer service number for questions about your health insurance coverage, benefits or treatment. leading the team to focus on driving volume, optimising revenue performance and building customer satisfaction and loyalty. If your application and enquiry is urgent,you may wish to upgrade to the Priority Application service. here are some reasons on why applications are rejected. We do not 'personalise' or make amendments to certificate texts UNLESS there is a clear error with the certificate text such as a misprint or a misspelling. Images owned by GWR, or courtesy of Network Rail or Visit England. Before you start your refund request, you will need the following information to hand: Ticket details The booking reference and/or ticket details along with evidence of purchase. Win weekend breaks and other great prizes, Please press enter to select a date for an outbound journey, Please press enter to select a date for a return journey. Your application Status will show as "Awaiting Payment" until payment is received. Monday - Friday 8 a.m. - 11:30 p.m. (CT), Saturday 6 a.m. - 3:30 p.m. (CT), Sunday - Closed. If you decide you want to speed things up a bit later, you can switch to Priority Application at any time. FacebookTwitterYouTubeInstagramLinkedInSnapchatPinterestTiktok, Registered Office: Ground Floor, The Rookery, 2 Dyott Street, London, WC1A 1DE, United Kingdom, If you need a speedier response, we advise that you use the, Otto - Longest human tunnel travelled through by a skateboarding dog, Ashrita Furman - Most Guinness World Records titles held. Call us on 03451 27 29 20 Open daily: 7am - 10pm (closed Christmas day) Once here, select the link For alternative payment methods please request an invoice at the bottom of the payment options, You then need to enter your details (name and address) that will appear on the invoice, The next page will have a link to your invoice. For International Callers: Call: 623-289-2090 PLEASE NOTE THE CUSTOMER SERVICE EMAIL AND FOLLOWING FORM ARE MONITORED ONLY DURING . Covid-19: Refund procedure. ACSI is the only national cross-industry measure of customer satisfaction in the United States. Richard leads the Driver, Guards and On-board Customer Host teams and also plays an important role in our partnership with Network Rail; making sure our customers' journeys are disrupted as little as . It can take up to 12 weeks* for us to assess your application and send you the guidelines for your record attempt. To upgrade please log into your account, click onto your record title. If you are unhappy with any part of our service, there are several ways you can tell us. If you would like to order any further Record Holder certificates then please add these to your basket. We have many years of experience running all types of passenger rail: long-distance, commuter, regional and sleeper services. Get the Licensee Application (PDF) To submit any ideas, inventions or suggestions unrelated to obtaining a license to use a GM trademark, please visit gmideas.com. To access your online account, log in and select the relevant application and scroll to the bottom of the page to the correspondence box. Where possible, we need to know: You can ask a friend, family member, guardian, support worker or carer to make a complaint on your behalf. Keep all your correspondence in one place, Go straight to the correct contact point within an organisation, Make use of a series of simple templates to help make raising your complaint as simple and quick as possible, Receive reminders when you get a response from a company or organisation, Get an automatic notification when it's appropriate to escalate your case to the next management level within a company, Package up and send off the whole history of your complaint to an ombudsman or other regulatory body if necessary. Let us know how we want to hear from you. This facility is only available once your application has been accepted and your guidelines have been released to you and it can take up to 2 weeks* to receive a response. Claim refunds on unused tickets and delays using our easy online forms. Email address is GWRfeedback@GWR.com. If you choose the Priority Application option, your application will be reviewed within 5 working days. Its free to use their services and they are independent of the rail industry. Email us. Waiting times for a Self-service application can take up to 12 weeks.*. Whilst we are finalising the locations for the Customer Service Apprentice cohort 2023, the locations our Customer Service Apprentices have previously been placed are Reading, Maidenhead, Didcot, Swindon, Bristol, Westbury, Exeter, Plymouth, and Truro. Let us know how we want to hear from you. If you do not have online access, use our automated phone system for eligibility and benefits and other self-service requests. You may be able to get your money back if you bought a ticket but did not travel. Chris joined GWR in 2022 as Director of Safety and Environment, bringing over 20 years of experience gained in the pharmaceutical, defence and aviation industries. We receive almost 1,000 applications every week and sometimes experience delays. Open positions are advertised at. It provides the majority of commuter and outer-suburban services from its Central London terminus at London Paddington to West London and the Thames Valley region including Berkshire, parts of Buckinghamshire and Oxfordshire along with long-distance inter-city services via the Great Western Main Line to South West England and South Wales. capacity along its 56 miles and increase speeds on a substantial portion of the . Find out more here: https://www.gwr.com/about-us Contact Information John Carter Media and Communications Manager Great Western Railway 0845 410 4444 07715 040424 John.Carter1@gwr.com Notes to editors Picture Signed up: GWR colleagues with a poster committing to The Railway Mental Health Charter. Quote Tweet. Fill out our online form to get in touch with us if you have feedback, a complaint or praise. If you agree with their decision, then we have to act on what they say. Cymraeg; Accessibility; 0330 094 0362. Travel Aware - advice and safety guidance. If you need to speak to someone straight away then please get in touch. Train times, delays and disruptions 9 articles. Provider Customer Service. Customer service is very important to us so we take complaints against our staff seriously. Please do not post any personal information relating to yourself, or employees of Great Western Railway as these comments will not be approved. Essentially, you must be over 16 years of age, live within one hour of your chosen location, and have GCSEs (or equivalent level 1 qualification (or predicted) results) in Maths and English. At GWR, we're always working to improve your journey. As a Customer Service Apprentice at GWR, you'll train and learn, while you earn. Contact Us BCBS Customer Service Call the toll-free number on the back of your member ID card for BCBS customer service. Contact us If you are looking for information about travelling with GWR, get in touch. Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. Its quick, easy and totally free. Help and support Are you a customer looking for help with a journey, or support to change tickets or claim a refund? Please visit the certificates page in the Guinness World Records store and simply click on the Add to Basket. Normal application processing can take up to 12 weeks*. Get started now and lets get this sorted. For more information, or to check your journey, please visit GWR.com. Search for jobs via job title or by location using the fields below: If you leave fields blank and click the search button you will see all available vacancies. Resolver can help you send your complaints to Great Western Railway. Unhappy with an aspect of our service? For the last 4 week period our average response time for complaints was 5.6 working days. Complaint-tracking software can be used as a training tool, for monitoring quality insurance and for collaboration. If you have already submitted a Standard Application and decide that you want to upgrade to the Priority Application service, you can do so at any time. Lost something when travelling, let us know here. If it repeats session will be terminated itself after 45 minutes of inactivities. We advise you check your journey before traveling with us today, There is a good service across our network. It took 4 weeks , telephone interview, easy group assesment in Swindon and in 24 hours email invinting for interview in Paddington . Due to the consistently high volume of applications we receive, the waiting times for a response to a Self-service application can be up to 12 weeks*. As a Customer Service Apprentice at GWR, you'll train and learn, while you earn. Great Western Railway takes you further. Assistance is available to and from platforms. For example, with a GWR train you can get from London to Oxford in 1h 7m, from London to Bath in 2h 9m and from London to Bristol in 2h 22m. Please register your lost property using the form on our website. Onboard, seating and at the station 12 articles. At GWR, we're always working to improve your journey. Please try again. Please note: We do not currently provide soft or electronic copies of certificates. Report Report. . She has over twenty years commercial experience in the travel and tourism industry, including Visit Jersey, Tourism Ireland, bmi British Midland, Star Alliance and BAA Airports. Please login to your account to ask a question about your record attempt via the correspondence box at the bottom of your record application. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. He is responsible for our compliance, security, business planning, sustainability, corporate responsibility and environmental matters. Together, we will restore the railways as a very special way to travel friendly, relaxing, fast, efficient, and fun. The contracted hours are to work 35 hours per week working shifts. Youll also have a chance to do your Duke of Edinburgh Business Gold Award. If you have any questions regarding the status of your application, then please ensure that you submit an online correspondence using the online correspondence tool on your application summary page (located at the bottom of the page). At GWR, we're always working to improve your journey. Unfortunately O2 withdrew email support quite some time ago which beggars belief from a communications company. Select "View your invoice", You should make payment via bank transfer to the bank details listed on your invoice, When arranging payment, you must include your application reference number as the reference on the payment. 2023 FirstGroup plc. Passionate about marketing challenger brands in a competitive environment, her focus is toshape, defineand execute the commercial sales and marketing strategy. Select View your invoice, Your invoice will load up in a new window. We are working with industry leaders, regulators and government to make your voice heard and improve customer service. Contact Jeremy directly Need help? e-Commerce / mobile technology solutions In addition to vwr.com, VWR, part of Avantor offers a state-of-the-art technology solutions portfolio. Support and useful information. Kind regards Natalie Report response as inappropriate Joe also manages our relationship with the DfT and ORR as well as taking the lead on Corporate Responsibility including Environmental matters. You can also get in touch with our Social Media Team between 06:00 and 23:00 every day. We have a duty to protect both our fare-paying passengers and the revenue we receive from tickets. Please use our forgotten password function to reset your password. Your application will not start being processed until the funds are received into our account and then matched to your application by our payment team. . Thank you for taking the time to write a view and apologies again for the unpleasant conditions. Visit our guide to evidence page to get an idea of the evidence you need to provide as part of your record attempt. Richard joined us in 2015, having held various roles in FirstGroup since 2005. If you would like more than 100 certificates, please contact us at the Guinness World Records Store. Refund details You will need to tell us why you want a refund, as well as providing evidence to support your request if needed. Our video guide shows you everything from choosing your seat to ticket delivery. If you prefer to pay by bank transfer, please request an invoice when you come to the payment page during the application process and follow the instructions. Optional extras 4 articles. The GWR team are taking the business through a fundamental customer focused transformation which has already seen us rebrand as GWR and now we are engaging on a huge programme of electrification, station improvements, implementing new trains, developing a people and customer centric culture and getting ready for Crossrail. Guinness World Records have a standardised certificate formula that is adhered to when creating texts for certificates. The shifts start no earlier than 07:00 hours and finish no later than 20:00 hours. We cannot guarantee all applications will be accepted and guidelines issued, we will provide a reason if were unable to accept your application here are some reasons on why applications are rejected. Guinness World Records has decided to cease using verification codes for purchase of a certificate. ACCESS YOUR ACCOUNT | globalwater LEADERS IN TOTAL WATER MANAGEMENT Mailing Address for Payments has Changed - Click Here for More Information IMPORTANT: CUSTOMER NOTICES For all users, the first time you access the customer portal, you will need your full account number and zip code. Allow three working days for delivery. For customer questions, commen ts, or complaints contact Global Water directly: Email: CustomerService@gwresources.com. There you will be able to search for a Record Title by entering the date and country of where the record took place. As a Guinness World Records record holder, you will be entitled to one complimentary record holder certificate. With Resolver you can send your case to key ombudsmen and regulators including: Resolver is not affiliated to, linked with or otherwise endorsed by Great Western Railway. . Belfast BT12. Want to help others get their issues sorted fast or see the latest updates about how Resolver can help you? Find many great new & used options and get the best deals for NEW Heljan 1320 13xx Class 1366 in GWR 'Shirtbutton' Green Livery at the best online prices at eBay! At Guinness World Records we evaluate each application individually and endeavour to get back to you as soon as we can, but due to the volume of applications we receive, it can take up to 12 weeks* to process, so please bear with us. GWR (poor) customer service! 2022 Talking Really Channel----- CREDIT ROLL -----WEBSITES Talking Really - htt. Please note that the Priority Application service is only available to Standard Applicants. Click on the link below to begin the set-up process. If you have already generated an invoice for your application you must pay by bank transfer. If you would like to express an interest in our Customer Service Apprentice Scheme for 2023, please click on the registration button below. Your details have been sent to our customer services team who will aim to respond within five working days, but at very busy periods it may take us up to 20 working days. We offer a free, expert service to help sort out unresolved customer complaints about service providers within the rail industry. Starting his career at Reading station in 1989 he worked for British Rail, Railtrack and several train operators including Thames Trains, First North Western, c2c, Silverlink, Gatwick Express and WAGN. Let us know how we want to hear from you. Hours: Varied shifts on an annualised 10hrs minimum contract. N.B. Please ensure that you clearly state the misprint or misspelling, with your application reference/claim ID number, exact record title and Record Holder name. Images owned by GWR, or courtesy of Network Rail or Visit England. We are an independent directory of contact information that enables consumers to quickly and efficiently find appropriate contact information and discus their own complaint experiences with other internet users. . Visit the Guinness World Records store certificate page and simply click on the add to basket underneath the certificate of participation section to bring up the Find your official (Guinness World Records) record breaking event box. You can be assured that this will be reported and addressed accordingly. What makes a Guinness World Records title? Mark holds other honorary posts within the heritage and mainline railway community. Covid-19 GWR. Train services running to and from these stations may be cancelled or delayed. He is a chartered safety and health practitioner and holds a PhD in Chemistry from Oxford. Please call 1-888-280-4331 if you have any questions. Great Western Railway is a British train operating company owned by FirstGroup. GWR 2023 All rights reserved. How many stars would you give Great Western Railway? The Priority Evidence Review service is only available AFTER we have received your full evidence, and will ensure that your evidence is reviewed within 5 working days (waiting times are up to 12 weeks* for standard applications). However, if you'd rather complain directly, you can use the above address to contact Great Western Railway. Phone us - 0345 603 4852 (09.00 - 17.00, Monday to Friday) Customer Relations Manager, Grand Central Rail, Ground Floor, Wakefield Kirkgate Station, Monk Street, Wakefield, WF1 4EL Changing your ticket N.B. Posted Posted 24 days ago. You will have 45 minutes to complete this transaction before the session expires. . Contact VWR Custom Manufacturing Services at 1.800.932.5000 or VWRCustom@vwr.com. Customer Service Assistant at GWR Saltford, England, United Kingdom. Your main responsibilities will be: Providing the highest level of customer service and being proactive to customer needs If you wish to learn more about our fee-based Consultancy services or if you are applying on behalf of an organisation or brand please visit the Business Solutions section of our website. GWR 2023 All rights reserved. support@blaux.com Use Facebook! Maintenance Technician (Make Ready) Apartments Don't let this opportunity pass you by! It is important that you include your application reference number on your bank transfer to prevent any delays in your application being processed, Your application will not start being processed until the funds are received into our account and then matched to your application by our payment team. You may be able to get your money back if you bought a ticket but did not travel, or were delayed by 15 minutes or more. If you wish to upgrade to a tracked service, please choose one of the chargeable shipping options. Please note our Priority Application service is not a consultative service for standard applicants it only speeds up the standard application process. Our Customer Service team will be able to look into this for you. . Please email our Customer Support team with more details of your experience as well as your journey information. GWR News Contact Us Media enquiries For journalists who would like to contact us at GWR Filming and photography requests Interested in filming, taking photos or creating audio recordings at our stations or on our trains? Getting your ticket 17 articles. Call: 866-940-1102. Open positions are advertised at www.indeed.com or you can email your resume to: careers@gwresources.com. We are always looking for team members. 1-800-972-8088. You can find contact details for Great Western Railway above. If you would prefer to pay by another method you need to cancel your current application and start a new one. You can order up to 100 copies of a single name certificate via the Guinness World Records store. Find more information about refunds, or submit a refund claim here. Ticket refunds and changes 12 articles. There may be several pages of results. If you would like to order more certificates for the same GUINNESS WORLD RECORDS record title, these can be added to your basket up to a maximum of 100 at any time during the shopping process. If they cant help, they will pass your complaint to our Customer Support Team. 08:00 - 18:00 Monday to Friday (except Christmas Day and Bank Holidays), To buy standard tickets visit our website, Great Western Railway - Customer Services, View train formations and on-board facilities for this train company, No early morning services between Heathrow Terminal 5 and London Paddington on Sunday 21 May, Amended 23:04 Bristol Temple Meads to Warminster service from Monday 22 to Thursday 25 May, Amended early morning services between Reading and Newbury / Bedwyn on Sunday 21 May, Buses replace early morning trains between Reading and Basingstoke on Sunday 21 May, Buses replace early morning trains to / from Burnham / Taplow from Tuesday 23 to Friday 26 May, Amended 23:34 London Paddington to Didcot Parkway service on Friday 26 May, Amended evening / morning Great Western Railway services to / from Swansea / Carmarthen on Thursday 25 and Friday 26 May, Amended London Paddington - Penzance Night Riviera Sleeper services on Tuesday 23 and Wednesday 24 May, CANCELLED: Engineering work between Slough and Reading from Monday 22 to Thursday 25 May, Buses replace late night trains between Reading and Chippenham via Swindon on Sunday 21 May, Buses replace morning / evening trains to / from Pangbourne on Sunday 21 May, Buses replace trains to / from Burnham / Taplow on Sunday 21 May, Amended early morning services to / from London Paddington on Sunday 21 May, Amended 00:07 Marlow to Maidenhead service on Sunday 21 May, Amended trains between Cardiff Central and Swansea / Carmarthen on Saturday 20 and Sunday 21 May, Amended 23:45 Didcot Parkway to London Paddington service on Saturday 20 May, Buses replace trains between Birmingham New Street / Worcester / Cheltenham Spa and Gloucester on Saturday 20 and Sunday 21 May, Amended late night / early morning services between Bristol Temple Meads and Weston-super-Mare / Taunton from Monday 15 to Thursday 18 May, Amended 22:48 London Paddington to Swansea service on Thursday 18 May, Buses replace late night / early morning trains between Reading and Guildford from Monday 15 to Friday 19 May, Buses replace late night trains between Reading and Newbury / Bedwyn from Monday 15 to Friday 19 May, Buses replace late night / early morning trains between Neath and Swansea from Monday 15 to Friday 19 May, Amended 23:30 Cardiff Central to Bristol Temple Meads service from Monday 15 and Thursday 18 May, Amended services via Westbury on Sunday 14 May, Amended services between Cardiff Central and Bristol Parkway / Bristol Temple Meads on Saturday 13 and Sunday 14 May, Amended services between Redhill and Reading on Sunday 14 May, Buses replace trains between Reading and Bedwyn on Sunday 14 May, Amended late night services between London Paddington and Penzance on Sunday 14 May, Buses replace trains between Swansea and Carmarthen on Saturday 13 and Sunday 14 May, Amended 00:45 Oxford to Reading service on Sunday 13 May, Amended 00:34 London Paddington to Reading service on Saturday 13 May, Buses replace trains via Cheltenham Spa on Saturday 13 and Sunday 14 May, Buses replace trains between Reading and Basingstoke / Winchester on Saturday 13 and Sunday 14 May, Buses replace late night / early morning trains between Exeter St Davids and Exmouth from Monday 8 to Friday 12 May, Amended late night / early morning services between Cardiff Central and Bridgend from Monday 8 to Friday 12 May, Amended late night / early morning services between Didcot Parkway and Oxford from Monday 8 to Friday 12 May, Amended 23:30 London Paddington to Didcot Parkway service on Friday 12 May, Amended late night / early morning services to / from Burnham / Taplow from Monday 8 to Friday 12 May, Amended late night / early morning services to / from Pangbourne from Monday 8 to Thursday 11 May, Amended services between Twyford and Henley-on-Thames from Monday 8 to Wednesday 10 May, Amended services between Redhill and Reading on Sunday 7 May, Amended services in the Westbury area on Sunday 7 May, Amended 20:43 and 21:43 London Paddington to Cardiff Central services on Sunday 7 May, Amended 23:00 and 23:33 London Paddington to Bristol Temple Meads services on Sunday 7 May, Amended late night services between London Paddington and Penzance on Sunday 7 May, Buses replace trains between Reading and Basingstoke on Sunday 7 May, Buses replace trains between Swansea and Carmarthen on Saturday 6 and Sunday 7 May, Buses replace late night / early morning trains to / from Burnham / Taplow on Saturday 6 and Sunday 7 May, Buses replace trains via Cheltenham Spa on Saturday 6 and Sunday 7 May, Amended evening trains in the Didcot Parkway area from Tuesday 2 to Thursday 4 May, Buses replace late night trains between Newbury and Bedwyn from Monday 1 to Thursday 4 May, Amended morning / evening Great Western Railway services to / from Swansea on Tuesday 2, Wednesday 3 and Friday 5 May, Amended late night service between Oxford and Worcester Shrub Hill on Tuesday 2 May to Thursday 4 May, Amended 23:42 Swindon to Cheltenham Spa service on Monday 1 May to Thursday 4 May, Amended 22:48 London Paddington to Swansea service on Monday 1 May to Thursday 4 May, Amended service between Reading and Redhill on Sunday 30 April, Amended service in the Westbury area from Sunday 30 April to Wednesday 3 May, Amended early morning service between Reading and Basingstoke on Sunday 30 April, Amended early morning trains between London Paddington and Ealing Broadway on Sunday 30 April, Amended 21:24 Great Malvern to Frome service on Saturday 29 April, Amended 00:45 Oxford to Reading service on Saturday 29 April, Amended late night Great Western Railway services between London Paddington and Ealing Broadway on Saturday 29 April, Buses replace early morning trains to / from Burnham and Taplow on Saturday 29 April, Buses replace trains between Reading / Woking and Basingstoke / Andover / Winchester from Saturday 29 April to Monday 1 May, Amended evening trains between London Paddington and Reading from Monday 24 to Thursday 27 April, Amended evening services in the Exeter St Davids area from Monday 24 to Thursday 27 April, Buses replace trains between Reading and Basingstoke / Winchester on Sunday 23 April, Amended service between Chippenham and Trowbridge from Tuesday 25 and Thursday 27 April, Amended 23:33 and 23:20 services between Gatwick Airport and Reading from Monday 24 and Thursday 27 April, Amended services between Bristol Temple Meads and Westbury from Monday 24 and Thursday 27 April, Amended 23:42 Swindon and Cheltenham Spa from Monday 24 and Thursday 27 April, Amended 22:32 and 23:32 London Paddington and Bristol Temple Meads service from Monday 24 and Thursday 27 April, Buses replace late night / early morning trains to / from Burnham / Taplow from Monday 24 April until Friday 28 April, Amended late night service between Taunton and Exeter St Davids on Sunday 23 April, Amended service between London Paddington and Didcot Parkway on Sunday 23 April, Buses replace trains between Reading and Bedwyn on Sunday 23 April, Amended 00:09 Marlow to Maidenhead service on Sunday 23 April, Amended service between Cardiff Central and Patchway Saturday 22 and Sunday 23 April, Amended service between Reading and Newbury until 06:00 Saturday 22 April, Amended service between Reading and London Paddington service from Saturday 22 until Sunday 23 April, Amended service to from London Paddington on Sunday 16 April, Amended services via Exeter St David's on Sunday 16 April, Amended service between Redhill and Reading on Sunday 16 April, Amended early morning services between London Paddington and Swansea on Sunday 16 April, Buses replace trains between Reading and Basingstoke / Winchester on Sunday 16 April, Buses replace trains between Reading and Newbury / Bedwyn on Sunday 16 April, Amended 00:45 Oxford to Reading service on Saturday 15 April, Amended late night services between Reading and Didcot Parkway from Monday 17 to Thursday 20 April, Amended 23:45 Didcot Parkway to London Paddington on Saturday 15 April, Amended 21:21 Bristol Parkway to Portsmouth & Southsea service from Monday 17 to Thursday 20 April, Buses replace early morning trains to / from Burnham / Taplow on Saturday 15 April, Amended late night services between Bridgend and Port Talbot Parkway from Monday 17 to Thursday 20 April, Amended late night services between Didcot Parkway and Swindon / Chippenham from Monday 17 to Thursday 20 April, Buses replace late night services between Guildford and Redhill / Gatwick Airport from Monday 17 to Wednesday 19 April, Amended late night Great Western Railway service via Exeter St Davids from Tuesday 11 to Thursday 13 April, Amended 03:46 Swansea to London Paddington service on Monday 10 April, Amended Great Western Railway service to / from Carmarthen on Monday 27 March, Amended service between Redhill and Reading on Sunday 9 April, Amended 20:43 and 21:43 London Paddington to Swansea trains on Sunday 9 April, Reduced service at Burnham and Taplow on Sunday 9 April, Amended 23:30 London Paddington to Didcot Parkway service on Friday 14 April, Amended 23:45 Didcot Parkway to London Paddington on Saturday 8 April, Amended 23:50 London Paddington to Reading service on Friday 14 April, Amended 23:45 Bristol Temple Meads to Frome service from Tuesday 11 to Friday 14 April, Amended late night / early morning services between Cardiff Central and Bridgend from Monday 10 to Friday 14 April, Buses replace late night / early morning services to / from Pangbourne from Monday 10 to Friday 14 April, Buses replace late night / early morning services to / from Burnham and Taplow from Monday 10 to Friday 14 April, Amended evening / morning services in the Taunton area from Tuesday 4 to Thursday 6 April, Amended Great Western Railway services to / from London Paddington on Sunday 26 March, Amended 08:06 Reading to Newbury service on Sunday 26 March, Buses replace early morning trains between Reading and Basingstoke on Sunday 26 March, Amended 00:09 Marlow to Maidenhead service on Sunday 26 March, Amended evening services between London Paddington and Reading from Monday 27 to Thursday 30 March, Amended 07:51 London Paddington to Penzance service on Sunday 26 March, Buses replace trains between Reading and Newbury / Bedwyn from Friday 7 to Monday 10 April, Amended services between Swindon and Westbury from Friday 7 to Monday 10 April, Buses replace late night trains between Westbury and Frome on Friday 7 April, Buses replace trains between Reading / Woking and Basingstoke / Winchester from Friday 7 to Monday 10 April, Buses replace late night / early morning trains between Reading and Newbury / Bedwyn from Monday 3 to Thursday 6 April, Amended 23:30 Cardiff Central to Bristol Temple Meads service on Monday 3 and Tuesday 4 April, Buses replace late night / early morning trains between Reading and Guildford from Monday 3 to Thursday 6 April, Buses replace evening / morning trains between Neath and Swansea from Monday 3 to Friday 7 April, Amended morning Great Western Railway services in the London Paddington area on Sunday 2 April, Amended 21:21 Bristol Parkway to Portsmouth & Southsea service from Monday 3 to Wednesday 5 April, Buses replace trains between Didcot Parkway and Oxford on Sunday 2 April, Buses replace trains between Reading and North Camp on Sunday 2 April, Amended 00:45 Oxford to Reading service on Saturday 1 April, Buses replace early morning trains to / from Burnham / Taplow on Saturday 1 April, Amended 23:45 Didcot Parkway to London Paddington service on Saturday 1 April, Buses replace trains between Salisbury and Southampton Central on Saturday 1 and Sunday 2 April, Buses replace trains between Swansea and Carmarthen / Llandrindod on Saturday 25 and Sunday 26 March, Amended Great Western Railway services to / from Portsmouth Harbour on Saturday 25 March, Amended 03:46 Swansea to London Paddington service on Friday 24 March, Amended late night services between Port Talbot Parkway and Neath on Tuesday 21 and Wednesday 22 March, Amended 03:46 Swansea to London Paddington service on Tuesday 21 March, Amended late night services between London Paddington and Reading from Monday 20 to Thursday 23 March, Buses replace trains between Plymouth and Penzance from Monday 27 to Friday 31 March, Amended 23:30 London Paddington to Didcot Parkway service on Friday 31 March, Amended 23:45 Bristol Temple Meads to Frome service from Monday 27 to Thursday 30 March, Amended late night services between Twyford and Reading from Tuesday 28 to Friday 31 March, Amended late night / early morning services to / from Burnham / Taplow from Monday 27 to Friday 31 March, Amended late night / early morning services between Exeter St David's to Exmouth from Monday 27 to Thursday 30 March, Amended 08:58 Bristol Parkway to Swansea service on Sunday 26 March, Amended early morning services to / from Warminster on Sunday 26 March, Amended early morning services between London Paddington and Ealing Broadway on Sunday 26 March, Amended Night Riviera Sleeper service on Sunday 26 March, Buses replace trains between Guildford and Redhill / Gatwick Airport on Sunday 26 March, Buses replace trains between Didcot Parkway and Radley / Oxford on Sunday 26 March, Buses replace late night trains to / from Pangbourne on Sunday 26 March, Amended late night services between Bristol Temple Meads / Newport and Cardiff Central on Saturday 25 March, Amended 21:24 Great Malvern to Frome service on Saturday 25 March, Amended services to / from Burnham and Taplow on Saturday 25 and Sunday 26 March, Amended late night Great Western Railway service to / from Worcester Shrub Hill from Monday 20 to Thursday 23 March, Amended 23:42 Swindon to Cheltenham Spa service from Monday 20 to Thursday 23 March, Amended 22:48 London Paddington to Swansea service from Monday 20 to Thursday 23 March, No trains via Tiverton Parkway from Monday 20 to Thursday 23 March, Amended service between Gatwick Airport and Reading on Sunday 19 March, Amended 07:55 & 08:35 Swansea to London Paddington trains on Sunday 19 March, Amended 23:00 & 23:33 London Paddington to Bristol Temple Meads service on Sunday 19 March, Amended early morning GWR service between London Paddington and Reading on Sunday 19 March, Amended service via Exeter St Davids on Saturday 18 and Sunday 19 March, Buses replace trains between Swansea and Carmarthen on Saturday 18 and Sunday 19 March, Buses replace trains between Reading and Basingstoke on Sunday 19 March, Amended services in the Warminster area on Saturday 18 and Sunday 19 March, Amended 23:45 Didcot Parkway to London Paddington on Saturday 18 March, Amended 00:34 London Paddington to Reading service on Saturday 18 March, Amended 00:45 Oxford to Reading service on Saturday 18 March, Buses replace trains between Barnstaple and Crediton / Exeter St Davids from Monday 13 to Thursday 16 March, Reduced evening services between Newton Abbot and Plymouth from Monday 13 to Thursday 16 March, Buses replace evening services between Swindon and Bristol Temple Meads via Chippenham / Bath Spa from Monday 13 to Thursday 16 March, Amended evening / morning Great Western Railway services to / from Swansea from Monday 13 to Friday 17 March, Amended 23:42 Swindon to Cheltenham Spa service from Monday 13 to Thursday 16 March, Amended evening trains in the Westbury area from Monday 13 to Thursday 16 March, Amended 23:30 Cardiff Central to Bristol Temple Meads service on Monday 13 and Tuesday 14 March, Amended evening trains between Twyford and Henley-on-Thames on Monday 13, Tuesday 14 and Thursday 16 March, Buses replace evening / morning trains to / from Burnham / Taplow from Monday 13 to Friday 17 March, Buses replace evening / morning trains to / from Pangbourne from Monday 13 to Friday 17 March, Amended services via Theale on Saturday 11 and Sunday 12 March, Buses replace trains between Guildford and Gatwick Airport on Sunday 12 March, Buses replace trains between Swansea and Carmarthen / Llandrindod on Saturday 11 and Sunday 12 March, Buses replace evening / morning trains to / from Burnham / Taplow on Saturday 11 and Sunday 12 March, Buses replace trains between Southampton Airport Parkway / Southampton Central and Bournemouth / Portsmouth Harbour on Saturday 11 and Sunday 12 March, Buses replace late night / early morning trains between Castle Cary / Yeovil Pen Mill and Weymouth from Monday 6 to Friday 10 March, Amended late night services to / from Plymouth from Monday 6 to Thursday 9 March, Amended late night services to / from Didcot Parkway / Swindon from Monday 6 to Thursday 9 March, Amended late night services between Cardiff Central and Bridgend from Monday 6 to Thursday 9 March, CANCELLED: Engineering work between Swansea and Carmarthen on Monday 6 March, Buses replace trains between Portsmouth Harbour and Portsmouth & Southsea until 16:15 on Sunday 5 March, Amended services via Theale on Sunday 5 March, Amended services between Swansea and Carmarthen on Saturday 4 and Sunday 5 March, Buses replace trains between Warminster and Salisbury on Saturday 4 and Sunday 5 March, Buses replace trains between Reading and Guildford on Saturday 4 and Sunday 5 March, Buses replace early morning trains to / from Burnham and Taplow on Saturday 4 March, Amended 00:45 Oxford to Reading service on Saturday 4 March.
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