What's more, you can download mobile tickets directly onto your phone, so you don't need to print or carry paper tickets. For a better experience, please enable JavaScript in your browser before proceeding. When travelling in Standard Premier you will be invited to download the Avanti West Coast app, so that you can use the At Seat Order service. The departure time and not the length of journey will dictate what you will be provided with, because the menu is usually served between 30 mins and an hour after departure. . Avanti West Coast, Birmingham: Hours, Address, Avanti West Coast Reviews: 2/5. Your ticket reservation will outline your carriage and seat number. London Euston - Birmingham - Preston - Carlisle - Edinburgh (some departures). Download our train seat booking app to choose your seat - with the added bonus of simply showing your ticket on the app to board the train with ease, rather than printing off physical tickets. It's the 'declassified' first class coach H on a nine coach Pendolino that gives you first class comforts but without the complimentary refreshments. On trains heading south it is usually located to the rear, so will be the closest coach to the ticket gates when boarding in Glasgow, Liverpool or Manchester. the guard walking through. A bike reservation facility is built into the booking path on the Avanti West Coast website - and it shows how many bike spaces are still available on each departure. Need some help? Delay Repay This is one of more than The power sockets on this train are compatible with the standard 3-point plugs as typically used in the UK. The service can be excellent value for money, although what youll receive depends on the day of the week - and on Mon-Friday, it also matters at which time youll be travelling. I thought the services provided could not get any worse, however It has now plummeted even further and continues to do so. For the time being, until Avanti begins the refurbishment program of the interiors of the Pendolino trains, there is no difference between the seating saloons of the First Class and Standard Premium coaches; same seats, all seats with tables etc. The Weekend menu is similar to whats available from the Standard Class catering trolley, but with the key difference being that what you are offered in First Class will be complimentary. Worth knowing is that for your travel ticket to be valid, you dont have to occupy the seat(s) you will be assigned* when booking online. For Advance ticket booking, youll automatically be given a seat reservation - all you need to do is enter your preferences during the booking process, such as whether you want a window or aisle seat, need to sit at a table, or easy access to a toilet. In partnership FirstGroup and Trenitalia will provide exceptional customer service as standard for our customers. [34] During September 2022, the CEO of Avanti West Coast resigned amid the timetable controversy. These items can then be consumed in the bar car or taken back to your seats. Type in your search or select an option to browse. More legroom, bigger seats and a guaranteed table. The train manager on a recent journey told me that Avanti are "planning to do away with the quiet carriage". ). At London Euston the number of the platform (track) that a specific departure will be leaving from, normally appears on the information screens 10 -15 minutes prior to departure. If you wont be making a short-distance journey* complimentary food and drink is served to first class passengers at their seats *this service is always available when traveling to/from London. London Euston <> Shrewsbury via Birmingham and Telford. Causes unnecessary arguments & grief for the traincrew. Avanti West Coast has become the first UK train operating company to offer an additional class of travel as part of its services. When you book in advance on the Avanti West Coast app, you can book a seat reservation for free. Following these changes, Avanti West Coast was subject to public criticism; news stories emerged of numerous train cancellations, overcrowded services, delays, and expensive fares. ShowMeTheJourney's recommendation is to click this seat picker button, as you can use it to see the location of your assigned seat and whether is is facing forward. I returned first class, the train was cancelled but the messaging was the train was not stopping at Blackpool which was strange as the service starts there. A First Class seating saloon, note the 1 + 2 formation across the aisle, The seats in Standard Premier are also used in First Class, Standard Premium also has the same additional luggage space as First Class, A train with the full exterior Avanti branding has arrived in Penrith, An Avanti West Coast Pendolino at Euston station, The new Avanti West Coast colour scheme which has been applied to the exterior of most of the trains, In all coaches of the train, these displays above the windows show whether a seat is reserved or available, The info by the doors shows the coach number and which seat numbers can be easily accessed, The general guide to travelling in Britain by train, Discover what's good to know about riding the trains, taking popular journeys, using the major stations, booking tickets and travelling with rail passes, European Daytime Trains: A Beginner's Guide, the on board facilities of more than 70 European train services; check the catering, whether you can take bikes and whats available in 1st class. Please see below for opening hours. [49], Euston - Birmingham trains are supplemented by Euston - Birmingham - Blackpool/Scotland trains, providing two trains an hour, London Euston to Gobowen/Llandudno and Holyhead, "Avanti West Coast ordered to 'drastically' improve rail services", "Avanti West Coast prepares for launch on December 8", "Two franchises abolished for good, as First and DfT agree terms | Railnews | Today's news for Tomorrow's railway", "New West Coast rail franchise to run HS2 services", "Wanted: Superfast mover to partner Virgin and Stagecoach for HS2", "RENFE poised to join Virgin's HS2 franchise bid", "West Coast Partnership and South Eastern rail franchise bidders", "Three shortlisted for West Coast Partnership franchise", "RENFE joins MTR's West Coast Partnership bid team", "Stagecoach disqualified from three franchises in pension dispute", "Stagecoach 'disqualified' from UK rail franchise bids", "Decision to disqualify bidders from rail franchise procurements was lawful: High Court", "Stagecoach 'disappointed' by High Court ruling on rail bid ban", Chartered Institute of Procurement & Supply, "FirstGroup and Trenitalia welcome West Coast Partnership Award", "West Coast marks new partnership model for rail", "First Rail Holdings & Trenitalia UK / West Coast Partnership Rail Franchise", "West coast train services to be rebranded with Avanti logo", "CMA accepts price caps on West Coast Rail lines", "Preston-to-Scotland fares to be capped after CMA probe into Avanti franchise", "Avanti West Coast introduce social distancing measures", "COVID-19: Christmas travel disruption as Omicron hits rail and airline staffing", "Avanti West Coast 'fogging' trains with powerful sanitiser in Covid-19 fight", "Covid: Train staff shortage results in reduced Merseyrail and Avanti West Coast timetable", "Avanti doubles Manchester to London service on West Coast mainline as rail travel begins to bounce back", "North Wales and Chester to get full return of rail services to London says Avanti West Coast", "Rail strike: RMT union votes for national action", "The dates of the train, Tube and bus strikes this week, and how services will be affected", "When are the rail strikes? You are using an out of date browser. Ask roy2842018 about Avanti West Coast. How exactly are you able to conduct a Zoom meeting without sound* being played from an electronc** device, then? [35] In October 2022, the UK Government extended Avanti's contract for six months but stated "drastic improvements" were necessary. It was from London Euston back to the midlands. However, over the course of the franchise, several timetable changes are expected to be made. The Class 805 units are to be used for services to Shrewsbury, Chester, Gobowen and North Wales and the Class 807 units are to be used for services to Birmingham New Street, Blackpool North and Liverpool Lime Street (alongside the Pendolinos). The day after storm Ciara, and I feared that trains might be in the wrong place, etc causing more cancellations / delays - not a bit of it - both trains departed on time - arrival about 10 minutes late both times, but not anything to worry about. +1-714-426-9833. [18][19], Services were curtailed during 2020 in response to the significant decline of passenger travel during the COVID-19 pandemic. When you book in advance on the Avanti West Coast app, you can book a seat reservation for free. I tend to base my opinions at least somewhat on price-point. Select the train you wish to amend seats on. This train operates on routes within Great Britain. I then went to Preston and the first class carriage was again disgustingly dirty, the staff were rude, the coffee was served in a paper cup and the carriage was absolutely freezing and when I complained to the train manager I was told that I could sit somewhere else, as everybody still had their hats and coats on I do not see how this would have helped. As long as you check that the alternative seat(s) you want to move to havent been reserved, so will be available for your journey. Non-folding standard bicycles, can be taken on to this train, but must then be placed in the bike spaces. So if you dont have a reservation, you can board into the coach in which youll be most likely to find available seats. Non-folding standard bicycles, can be taken on to this train, but must then be placed in the bike spaces. JavaScript is disabled. This train operates on routes within Great Britain. *=this service is always available when traveling to/from London. We had originally booked an advance weekend first class with Virgin Trains last year several months before Avanti was given the franchise. Here at Avanti West Coast, we offer free train travel for little ones under the age of five. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. . Here to help 24/7 with your travel queries, share exciting updates and also the occasional cute pictures of dogs on trains. So it still requires someone to be annoyed - the only change is that you would explicitly say that it can be staff or passenger. Enjoy Comfort And Style With First Class On Avanti West Coast Trains. You're just spelling out that a staff member can act without a passenger making a complaint. We then tried to change the seat bookings, which should be possible online, but wasnt, and having held on the phone for two hours we eventually discovered that rather than being seated side by side we were sat one behind the other on the outward journey. Its easy to make a train seat reservation with Avanti West Coast. On virtually all departures at some point during the journey a catering trolley will be taken through the train, from which you can order hot/cold drinks, snacks and sandwiches at your seat. After 2 hours stuck at Preston we were advised to get on a special service that would go as far as Carlisle but not up to Glasgow, amazingly got back on the same train that had sat there for 2 hours, must have realised that the train could get to Carlisle and Incident was in Scotland. Durimg our amended itinerary, we were assessing our options while frantically wondering what platform we'd be getting in at versus the platform of our next departing train we were advised that 95% of the time it's platform 1 arrival then 3b departure and when asked about the remaining 5%, we'd have to use our legs and run . Your bike will have to travel with you on the specific departure that you're booked on to, but you won't be able to exchange your travel tickets to a different departure if you subsequently discover that no bike spaces are available on that train. Is this safe and legal? The Weekend menu is similar to whats available from the Standard Class catering trolley, but with the key difference being that what you are offered in First Class will be complimentary. Here's how:*, *Ts & Cs apply Your ticket reservation will outline your carriage and seat number. Got a bike with you? Though before doing so it's worth looking up the departure you will be travelling by, to check whether bike spaces are available Its easy to reserve a train seat online when you book your tickets through either our website or the Avanti app. You can make a train seat booking when you book your tickets, either on our app or on our website, including your preferences like whether youd like to sit at a table, in a window or aisle seat, and whether you want to sit in a window or aisle seat. I booked a return trip from Warrington to Euston. Its easy to reserve a train seat online when you book your tickets through either our website or the Avanti app. So for the time being the interiors of these trains look pretty much as they did when Virgin operated them; and then over the next few years a mix of refreshed and non-refurbished seating saloons will be available. Avanti West Coast has followed the long-established airline practice of allowing customers to select their choice of seat when booking their journeys. The departure time and not the length of journey will dictate what you will be provided with, because the menu is usually served between 30 mins and an hour after departure. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. When you enter the coach/carriage check to see what other seats are free - the seat availability info can be checked on the electronic strip above the windows. You must have selected for your ticket to be delivered as an Eticket (not printed at the station). Particularly if you will be travelling long-distance, prior to making a booking, ShowMeTheJourney recommends looking at the seating plans, which can be downloaded from the Avanti West Coast website. Using a railcard may also help to get further discounts when . If you do have to make or take a call, please move into the end of the coach through the doors before dialling or answering. Tripadvisor performs checks on reviews. A FirstGroup and Trenitalia company. Standard Premium will give customers greater choice and is available on all the West Coast Main Line operator's Pendolino services. Its services connect six of the largest cities in the UK: London, Birmingham, Liverpool, Manchester, Glasgow, and Edinburgh, which have a combined metropolitan population of over 18 million. Prefer a window seat? Picking a seat means you get to sit exactly where you want on the train - perfect if youre going on a long journey. So if you have found the info provided here to be useful, please consider saying thank you. Whether you love stretching your legs in an aisle seat, watching the world go by at the window, or getting on with some work at a table, our Seat Picker allows you to choose your favourite railway seat. Or maybe something more radical to be introduced? A quick video showing the Avanti West Coast first class lounge at London Euston (EUS) railway station. Top Selling Tours & Activities in and around Birmingham. Then you simply need to let us know whether you prefer a forward or backward facing seat, whether you require a plug socket and other preferences such as whether youd like a window or aisle seat. Apart from multiple service disruptions which was not their fault the actual train journey was awful. [36] According to figures released by the Office of Rail and Road on 12 November 2022, Avanti West Coast had the worst record of train cancellations in the year prior to this date. Check the info below regarding whether bike tickets and/or reservations are required pre-boarding. Avanti West Coast JourneyCheck provides real time, up-to-date train times and train disruption information keeping you informed about any delays or cancellations on the network and helping you know what to do when your journey is affected. [38][39], Unlike services operated by London Northwestern Railway and London Overground, the Oyster contactless payment card are not valid on Avanti West Coast services between London Euston and Watford Junction, as Avanti West Coast services are pick-up only northbound and set-down only southbound at Watford Junction. Our Seat Picker allows you to ensure you get your train seat preference for your journey. Music through headphones should be kept quiet enough as to not disturb other passengers and conversations should be conducted quietly. Please keep in mind this is a guide and sometimes our trains may have to stop in different locations which will affect where to board. ShowMeTheJourney has made multiple journeys by Pendolino trains, on which the coach in which our reserved seats were allocated was busy, while coach C was comparatively quiet. 3 Thank roy2842018 . What is a problem are people playing music or videos without (or with ineffective) headphones - but that should be banned on the whole train, not just part of it. Service stinks. Book direct with the FREE Avanti West Coast App for no booking fees and unbeatable prices. WestCoastMain 23 Nov 2021 Not open for further replies. Book cheap Avanti West Coast train tickets online, find schedules, prices, train station locations, services, promotions and deals. However we found when boarding trains there was multiple unreserved seats to choose from in carriages much quieter then what we had booked. If you wont be making a short-distance journey* complimentary food and drink is served to first class passengers at their seats. As of December 2022, Avanti West Coast intercity routes are shown below: Avanti West Coast commenced operations having inherited the existing Super Voyager and Pendolino fleets from Virgin Trains. Tips and insights for how to travel by train in beautiful Scotland which will tell you all you need All you need to know about making European rail journeys, The current major long term works on the lines, Changes To Trains Between France and Spain, the access to the the First Class lounges at stations, London Euston <> Manchester via Stoke or Crewe, London Euston <> Glasgow via Preston and Carlisle, London Euston <> Birmingham via Coventry (Avanti Super Voyager trains are used on some services which travel beyond Birmingham. Attitude of staff stinks. Its quick and easy to make a seat reservation when you book your ticket on the app or website, and you can even choose your seating preferences to ensure you secure your favourite spot on the train. more, Birmingham City Centre Daily Walking Tour, Fun, Flexible Treasure Hunt Around Birmingham with Cryptic Clues & Hidden Gems, National Motorcycle Museum Admission Ticket, Birmingham Slogging Gangs Walking Tour with Edward Shelby, Oxford Harry Potter Insights - PUBLIC tour entry to Divinity School (90 minutes), Traditional Afternoon Tea Experience and Baking Class in Stratford-upon-Avon, Tour of the Cotswolds from Stratford-upon-Avon, MANCHESTER: Lake District Adventure - Sightseeing Day Trip Tour, Oxford University Walking Tour With University Alumni Guide, Fun, Flexible Treasure Hunt Around Oxford with Cryptic Clues & Hidden Gems, Riva Blu Italian Restaurant & Cocktail Bar, Birmingham. You can simply board the train and find an available seat, but these may be in short supply during peak times. This train is solely used on daytime departures. for the train to ensure they have a guaranteed seat. We run your West Coast Main Line. Its not unknown for some of the coaches on the train to relatively busy, while others will be comparatively empty. On early morning Mon-Friday departures breakfast is available, but later in the mornings the less-extensive brunch menu is served. Monday to Sunday - 08:00 - 22:00 (Closed 25 and 26 December) Lost Property Phone 03455280253 Address First Customer Contact Ltd
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