USAC manages the NV and provides customer service to consumers through the Lifeline Support Center. Learn. You can submit applications and proof documents by mail to the address below. 
To apply for Lifeline, a consumer must generally use the National Verifier application system. 
https://consumercomplaints.fcc.gov FCC Contact Center Need to talk to someone about your eligibility or application? National Verifier (NV) How to Use NV; Eligibility Verification; Recertification; Lifeline Claims System (LCS) How to Claim Reimbursement; Column 3. Web1-800-SafeLink (1-800-723-3546) Verizon Compliance Hotline To report compliance issues 1-844-894-8433 Email: ethics@verizon.com FCC Complaint Center Click here for help with an Affordable Connectivity Program (ACP) complaint. 
Learn. Lifeline service is non-transferable and limited to one per household. On November 15, 2021, Congress created the Affordable Connectivity Program, a long-term, $14 billion program, which will replaced the EBB Program. This process is conducted to ensure that active Lifeline subscribers are still eligible for the Lifeline benefit. Eligible households can receive a monthly discount of up to $30 per month on their internet service bill and up to $75 per month for households on qualifying Tribal lands. It will be used each year when you complete Annual Certification. WebSafeLink Wireless Acceptable Documentation When you complete your application with the National Verifier, you will be required to UPLOAD QUALIFICATION PROOF. Safelink Wireless is TracFones company, which specializes in prepaid services, as such it operates on the same network. 
Below you can find the list of acceptable documents, according to your qualification method. WebThe National Verifier (NV) is Lifelines centralized application system. WebApplications completed in the National Verifier portal (service provider portal, consumer portal, or service provider API) are automatically prompted to use the National Verifier mapping tool to drop a pin on their primary residence. You can also complete the Household Worksheet online (this worksheet will be released later this month.) WebSafeLink Wireless Acceptable Documentation When you complete your application with the National Verifier, you will be required to UPLOAD QUALIFICATION PROOF. Lifeline service is non-transferable and limited to one per household. WebSafelink Wireless is fully devoted to serving the Lifeline Assistance eligible households by providing them with free monthly plans and even free phones (in certain areas). WebSafeLink Wireless is a Lifeline supported service, a government benefit program. WebOn May 12, 2021, the EBB Program launched and consumers could apply for the program through the National Verifier and service providers began enrolling consumers. https://consumercomplaints.fcc.gov FCC Contact Center Need to talk to someone about your eligibility or application? WebThe National Verifier (NV) is Lifelines centralized application system. https://consumercomplaints.fcc.gov FCC Contact Center Need to talk to someone about your eligibility or application? WebFor Enrollment and Plan Changes Support: 1-800-Safelink (723-3546) For Technical Support ONLY: 1-800-378-1684 Correspondence: SafeLink Wireless PO Box 220009 Milwaukie, OR 97269-0009 Hours of Operation For Enrollments and Plan Changes: Monday - Saturday 8:00 a.m. - 10:00 p.m. EST Sunday 8:00 a.m. - 7 p.m. EST For Technical Support: It determines whether consumers are eligible for Lifeline. Colorado, Mississippi, New Mexico and Utah will be the first states to use the National Verifier. WebNational Verifier Address Update When a service provider attempts an NLAD address update transaction for an existing subscriber in National Verifier mode, NLAD will validate whether the new address passes the AMS and duplicate address check. 
USAC uses the pin-drop to capture the coordinates of the consumers primary residence. If AMS and duplicate address both pass, the address update will be successful. WebRequired Verification Processes. 
WebOn May 12, 2021, the EBB Program launched and consumers could apply for the program through the National Verifier and service providers began enrolling consumers. Safelink Wireless is TracFones company, which specializes in prepaid services, as such it operates on the same network. On November 15, 2021, Congress created the Affordable Connectivity Program, a long-term, $14 billion program, which will replaced the EBB Program. To apply for Lifeline, a consumer must generally use the National Verifier application system. To apply for Lifeline, a consumer must generally use the National Verifier application system. WebThe Lifeline National Eligibility Verifier (National Verifier) is a centralized system that determines whether subscribers are eligible for Lifeline. WebThe Lifeline National Eligibility Verifier (National Verifier) is a centralized system that determines whether subscribers are eligible for Lifeline. 
It will be used each year when you complete Annual Certification. National Lifeline Accountability Database (NLAD) How to Use NLAD; Subscriber Management; Representative Accountability Database (RAD) How to Register; Column 4. If AMS and duplicate address both pass, the address update will be successful. On November 15, 2021, Congress created the Affordable Connectivity Program, a long-term, $14 billion program, which will replaced the EBB Program. National Verifier (NV) How to Use NV; Eligibility Verification; Recertification; Lifeline Claims System (LCS) How to Claim Reimbursement; Column 3. WebThe Lifeline National Eligibility Verifier (National Verifier) is a centralized system that determines whether subscribers are eligible for Lifeline. WebThe Federal Communications Commission (FCC) is now using a National Lifeline Eligibility Verifier to review an applicant's Lifeline eligibility. WebApplications completed in the National Verifier portal (service provider portal, consumer portal, or service provider API) are automatically prompted to use the National Verifier mapping tool to drop a pin on their primary residence. 
WebSafeLink Wireless Acceptable Documentation When you complete your application with the National Verifier, you will be required to UPLOAD QUALIFICATION PROOF. 
It determines whether consumers are eligible for Lifeline. WebFor Enrollment and Plan Changes Support: 1-800-Safelink (723-3546) For Technical Support ONLY: 1-800-378-1684 Correspondence: SafeLink Wireless PO Box 220009 Milwaukie, OR 97269-0009 Hours of Operation For Enrollments and Plan Changes: Monday - Saturday 8:00 a.m. - 10:00 p.m. EST Sunday 8:00 a.m. - 7 p.m. EST For Technical Support: 
National Lifeline Accountability Database (NLAD) How to Use NLAD; Subscriber Management; Representative Accountability Database (RAD) How to Register; Column 4. Documentation of income or program National Verifier Recertification Process Recertification is an annual requirement for Lifeline subscribers and is separate from reverification (one-time National Verifier process). WebThe Affordable Connectivity Program is a long-term, $14 billion program to help ensure we can afford the internet connections we need for work, school, health care and more. WebThe National Verifier (NV) is Lifelines centralized application system. 
It determines whether consumers are eligible for Lifeline. Below you can find the list of acceptable documents, according to your qualification method. USAC manages the National Verifier and its customer service department, the Lifeline Support Center. National Lifeline Accountability Database (NLAD) How to Use NLAD; Subscriber Management; Representative Accountability Database (RAD) How to Register; Column 4. Below you can find the list of acceptable documents, according to your qualification method. 
You can also complete the Household Worksheet online (this worksheet will be released later this month.) https://consumercomplaints.fcc.gov FCC Contact Center Need to talk to someone about your eligibility or application? Web1-800-SafeLink (1-800-723-3546) Verizon Compliance Hotline To report compliance issues 1-844-894-8433 Email: ethics@verizon.com FCC Complaint Center Click here for help with an Affordable Connectivity Program (ACP) complaint. You can submit applications and proof documents by mail to the address below. This process is conducted to ensure that active Lifeline subscribers are still eligible for the Lifeline benefit. Web1-800-SafeLink (1-800-723-3546) Verizon Compliance Hotline To report compliance issues 1-844-894-8433 Email: ethics@verizon.com FCC Complaint Center Click here for help with an Affordable Connectivity Program (ACP) complaint. Colorado, Mississippi, New Mexico and Utah will be the first states to use the National Verifier. 
It will be used each year when you complete Annual Certification. https://consumercomplaints.fcc.gov FCC Contact Center Need to talk to someone about your eligibility or application? National Verifier (NV) How to Use NV; Eligibility Verification; Recertification; Lifeline Claims System (LCS) How to Claim Reimbursement; Column 3. National Verifier Recertification Process Recertification is an annual requirement for Lifeline subscribers and is separate from reverification (one-time National Verifier process). 
Eligible households can receive a monthly discount of up to $30 per month on their internet service bill and up to $75 per month for households on qualifying Tribal lands. USAC manages the National Verifier and its customer service department, the Lifeline Support Center. WebNational Verifier Address Update When a service provider attempts an NLAD address update transaction for an existing subscriber in National Verifier mode, NLAD will validate whether the new address passes the AMS and duplicate address check. WebRequired Verification Processes. Web1-800-SafeLink (1-800-723-3546) Verizon Compliance Hotline To report compliance issues 1-844-894-8433 Email: ethics@verizon.com FCC Complaint Center Click here for help with an Affordable Connectivity Program (ACP) complaint. Broadband providers seeking automatic approval to participate in the ACP with established programs must demonstrate verification processes used for the established program. 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