amex platinum purchase protection lost item

Notably, American Express prepaid debit cards do not come with this benefit. AmEx purchase protection excludes a long list of types of purchases, including: Antiques, artwork and previously used items. Let's take a look at the current coverage on The Platinum Card from American Express as an example. It can help protect Covered Purchases made on your Eligible Card when theyre accidentally damaged, stolen, or lost, for up to 90 days from the Covered Purchase date. Please try again later. American Express also has a range of versatile credit cards with competitive interest rates and benefits such as travel insurance, cashback, extended warranty and more! ^Eligibility and benefit levels vary by card. Other American Express business cards offer the standard $1,000. Many or all of the products featured here are from our partners who compensate us. 5% cash back on up to $1,500 in categories that rotate quarterly (requires activation), 5% on travel purchased through Chase Ultimate Rewards, 3% on dining and drugstores and 1% on all other purchases. You need to typically provide documentation (receipts) and sometimes proof such as a police report. Sign up and well send you Nerdy articles about the money topics that matter most to you along with other ways to help you get more from your money. In contrast, more than a dozen personal American Express cards include loss as a qualified purchase protection reason in their benefits. *, Maximum coverage per account for purchase protection: $50,000 per card per calendar year.*. Business Green Rewards Card from American Express. Worry less. We do not offer financial advice, advisory or brokerage services, nor do we recommend or advise individuals or to buy or sell particular stocks or securities. 5 points per dollar on flights booked directly with airlines or Amex Travel (up to $500,000 on these purchases per calendar year, then 1 point per dollar); 5 points per dollar on prepaid hotels booked through Amex Travel; 1 point per dollar on other purchases. In addition to writing for Forbes.com, Aaron is a full-time professional advisor to Fortune 500 companies at a global consulting firm. Thankfully, its really easy to search my email inbox to find receipts for everything Ive bought online. Books, magazines or periodicals of any kind. The Forbes Advisor editorial team is independent and objective. This is just one scoring method and a credit card issuer may use another method when considering your application. Furthermore, there are only two American Express business cards that include purchase protection benefits* for lost items, which are also the Delta SkyMiles Reserve Business American Express Card and The Business Platinum Card from American Express. For most people, the purchase protection benefit offered by some credit cards flies under the radar. You want a travel credit card that prioritizes whats important to you. Related: The best credit cards with price protection. Our partners cannot pay us to guarantee favorable reviews of their products or services. AmEx purchase protection generally covers theft, loss and damage to eligible items within 90 days of purchase. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. AmEx makes it easy to file a purchase protection claim on its website. Disclaimer: NerdWallet strives to keep its information accurate and up to date. ^ Eligibility and benefit levels vary by card. Covered Eligible Purchases are items bought with your Eligible Card and are covered for the first 90 days after the day of purchase. Other shopping protections: Extended warranty protection adds an additional year to eligible manufacturers warranties of three years or less while return protection covers returns within 90 days of purchase. From broken laptops and phones to delivered packages nabbed from the front porch, when you make a Covered Eligible Purchase with your Eligible American Express Card, you can rest easy knowing that you may be protected up to $1,000 per incident (for some Cards you may be protected up to $10,000 per incident) when the unexpected strikes. are covered by AmEx's purchase protection coverage. From lamps to loungewear and from headphones to handbags, you can use your Eligible Card with more confidence when youre covered with Purchase Protection. Maximum coverage per purchase protection claim: $10,000. It appears that JavaScript is either disabled or not supported by your web browser. We'll run a soft credit check to find special offers, but it wont affect your credit score. One-of-a-kind items, such as antiques and artwork, or limited-edition items. I was notified about a week later that my claim had been accepted, and I was issued a statement credit for the purchase price. There's a lot to love about the Amex Gold card. Pre-qualified offers are not binding. Go to the Amex extended warranty claims webpage to file online. Find out here how we keep you up to date. Amazon marketplace merchant won't accept returns after 30 days. 5% cash back at office supply stores and internet, cable and phone services (on up to $25,000 of purchases per year, then 1%); 2% back at gas stations and restaurants (on up to $25,000 per year in purchases, then 1%); 1% back on all other purchases. Credit cards vary in the amount and duration of coverage provided, so make sure to read the terms and conditions. %PDF-1.6 % This card might not be the right fit if you're looking for price protection or earning more than 1 point per dollar spent on most purchases that are eligible for purchase protection. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Coverage under the Purchase Protection Program, which covers items broken, stolen, or lost (lost coverage on the Platinum and Centurion cards only) within 90 days of purchase, is up to $10,000 per occurrence on the Platinum card vs. $1,000 on the SPG card. Fortunately, several American Express credit cards are equipped with the handy purchase protection perk. I have the Platinum card so would this be covered under lost item protection or would I be SOL? Products covered by an unconditional satisfaction guarantee. Delta SkyMiles Blue American Express Card. Related: Battle of the premium travel rewards cards which is best for you? Terms apply. |F\ba9F ~Zh1m$5(9=H$3wxMd/L}hLXI=eO*"Z:#x&OpDZH~}7~H{h9uqGM_)J'p3TFE3H8Z;t Many popular rewards credit cards come with generous welcome offers and useful benefits to attract consumers. The material made available for you on this website, Credit Intel, is for informational purposes only and is not intended to provide legal, tax or financial advice. Claims can be made online or by giving American Express a call at 1-800-322-1277. Note that purchase protection is different from. Some premium American Express Cards also include coverage for lost items and provide coverage of up to $10,000 per incident and $50,000 per year. When evaluating offers, please review the financial institutions Terms and Conditions. Compare the cost in points or miles to cash, and see which option is best. Coverage Limits Apply. To view rates and fees of the American Express Gold Card, see this page. But can you use your credit card to do so? You can convert your Chase Freedom Flex earnings to Chase Ultimate Rewards points if you have an eligible card that earns Chase Ultimate Rewards points, such as the Chase Sapphire Reserve or Chase Sapphire Preferred Card. In short, covered purchases are covered for up to 90 days from the date of purchase for up to $10,000 per covered purchase and up to $50,000 per eligible card per calendar year. Dozens of AmEx cards offer purchase protection benefits. 961 0 obj <> endobj Many times, claims examiners will ask you to submit photos of your broken item to verify its condition and American Express may request that you send your broken item to them. The American Express Gold Card has one of the lowest annual fees of American Express cards that offer generous $10,000 purchase protection coverage per item (excluding natural disasters). Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. , Gold Card, and Ameriprise Gold Card Members Purchase Protection can also help protect your purchases for up to 120 days* from the date of purchase if the item is stolen, accidentally damaged or lost. 10 mile per dollar on hotels and rental cars booked through Capital One Travel; 5 miles per dollar on flights booked through Capital One Travel; 2 miles per dollar on all other purchases. Some of the more popular Amex cards offering extended warranty coverage include The Platinum Card from American Express and other consumer versions of the Platinum card, The Business Platinum Card from American Express, American Express Gold Card, American Express Green Card, American Express Business Gold Card, Delta credit cards, Hilton credit cards, Marriott credit cards and The Blue Business Plus Credit Card from American Express. You must provide an original store receipt (or a printout of an online receipt). Earn 4X Membership Rewards Points at Restaurants, plus takeout and delivery in the U.S. Your next step should be to check the cards benefits guide to determine if your item and its form of damage or loss are eligible. You'll notice that nearly all AMEX cards offer this benefit, so chances are you're already covered. Press J to jump to the feed. Delta SkyMiles Platinum Business American Express Card. Provided you purchased them less than 90 days ago you should be covered. And while our site doesnt feature every company or financial product available on the market, were proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward and free. Underwritten by AMEX Assurance Company. If you have questions, please consult your own professional legal, tax and financial advisors. Commissions do not affect our editors' opinions or evaluations. However, these cards didnt make the list because at least one card discussed above featured similar or better purchase protection with either a lower annual fee or better earning rate on categories where youd most likely need purchase protection. Amex purchase protection lasts for 90 days from the purchase date. This benefit covers eligible items purchased with an eligible American Express card against damage or theft. So, checking. The Centurion Card from American Express and The Business Centurion Card from American Express. *Eligibility and Benefit level varies by Card. Like insurance, purchase protection is one of those things that you hope you never have to use. For a complete description of the policies of your American Express card, select your card on this page. Choose the color that suits your style. Purchase protection can save your skin and protect the items you've purchased if a recently-bought item is damaged or stolen. When evaluating offers, please review the financial institutions Terms and Conditions. In the event of theft, you must also include a copy of a police report. This guide will describe the basics of credit card purchase protection and detail the credit cards that offer the best coverage. Things To Do Before Canceling A Credit Card, Best Credit Cards For Travel Insurance Benefits, American Express Business Platinum Review, Delta SkyMiles Reserve Credit Card Review, Rotating quarterly categories earn 5% rewards when activated, up to a combined quarterly $1,500 maximum, Travel rewards rate rivals some of the best premium travel cards, Generous rewards rate in several other categories, Travel bookings must be made through Chase Ultimate Rewards to earn 5% cash back. Marriott Bonvoy Brilliant American Express Card. Our opinions are our own. These online records helped me file my Amex claims quickly, rather than digging through a shoebox full of paper receipts. endstream endobj 962 0 obj <>>>/Filter/Standard/Length 128/O(-ZK*Kme P1Fi dX)/P -1340/R 4/StmF/StdCF/StrF/StdCF/U(U-q U )/V 4>> endobj 963 0 obj <>/Metadata 89 0 R/OCProperties<>/OCGs[973 0 R]>>/Outlines 294 0 R/PageLayout/OneColumn/Pages 957 0 R/StructTreeRoot 349 0 R/Type/Catalog>> endobj 964 0 obj <>/Font<>/ProcSet[/PDF/Text]>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 965 0 obj <>stream First, you have to have the right card. Check here before booking an award fare. Some may have trouble using Uber/food credits. A copy of the claim settlement from your primary insurance company, if applicable. Delta SkyMiles Gold Business American Express Card. At the time of writing, The Platinum Card from American Express holders are covered for up to 90 days from the date of a covered purchase of an eligible item. You might be using an unsupported or outdated browser. * Eligibility and benefit levels vary by card. More information can be found here. For The Platinum Card from American Express, Delta SkyMiles Reserve American Express Card, American Express Gold Card, Gold Card, and Ameriprise Gold Card Members Purchase Protection can also help protect your purchases for up to 120 days* from the date of purchase if the item is stolen, accidentally damaged or lost. Indirect or direct damage to an item or property resulting from a covered event. Note that purchase protection is different from price protection and extended warranty coverage, other credit card benefits you might be eligible for. Visit americanexpress.com/benefitsguide for details. Delta SkyMiles Platinum American Express Card. AmEx purchase protection also doesn't cover losses when the item isn't "reasonably safeguarded" such as leaving it in an unlocked car or publicly unattended. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Call 1-800-243-0198 for more information. The Amex EveryDay Preferred Credit Card from American Express is no longer available through NerdWallet. Before making a significant purchase, know the benefits of each card you could use for the purchase. Items purchased for professional or commercial use such as education, training or skills. Terms apply. Coverage limits apply. These cards, each chosen with a particular type of consumer or purchase in mind, are discussed below. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Terms apply. Offer ends 3/29/23. Terms apply. Best Balance Transfer & 0% APR Credit Cards, NerdWallets Best Credit Card Tips for March 2023, Get more smart money moves straight to your inbox. For example Mastercard offers Purchase Assurance to many Mastercard holders. Since I was outside of the stores 30-day return policy but still within 90 days of purchase, I filed a return protection claim online with Amex. We may receive compensation when you click on links to those products. Many other issuers offer some form of damage against loss or theft for eligible items purchased with the card. Forbes Advisor created additional star ratings so that you can see the best card for specific needs. If your item was stolen, you may need to show American Express a copy of the police report. You can see the benefits for all American Express cards on Amexs website and can consult our guide to shopping protections on American Express cards, but you may need to call or log into your account to see the guide to benefits for cards issued by other banks. American Express makes it easy you can file your claim online or by giving us a call at 1-800-322-1277; if international, call collect at 1-303-273-6498. Keep in mind that not all purchases or items are covered . Aaron is an avid global traveler and miles and points enthusiast. Maximum coverage per purchase protection claim: $10,000 per item ($500 per event related to a natural disaster). AmEx purchase protection is complimentary coverage provided on most AmEx cards that covers theft, loss and damage to eligible items within the first 90 days of purchase. It can help protect Covered Purchases made on your Eligible Card when theyre accidentally damaged, stolen, or lost, for up to 90 days from the Covered Purchase date. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Disney Cruise Lines Castaway Club loyalty program: Everything you need to know, 21 new Hyatt hotels where you can get 500 extra points per night, My first cruise to the Galapagos: The good, the bad and the absolutely adorable. Hence, its worth referencing the guide to benefits for each card in your wallet to determine whether they have that coverage as well as other valuable shopping and travel protections. For rates and fees of the Amex Gold Card, please click here.For rates and fees of the Blue Cash Everyday, please click here.For rates and fees of the Amex Platinum Card, please click here.For rates and fees of the Hilton Aspire, please click here.For rates and fees of the Delta Reserve, please click here. shopping purchases when you use your Eligible Card. $10,000 per claim, $50,000 per year for the, Delta SkyMiles Reserve American Express Card. To start the process, log into your AmEx account and go to the claims center page. Authorized users are also covered, as . Related: Your complete guide to shopping protections on American Express cards. 2 points per dollar on flights booked directly with United, dining and hotel stays when booked directly with the hotel; 1 point per dollar on other purchases. I was not asked to return the items in question in either case. He covers credit cards, loyalty programs and family travel. This may influence which products we review and write about (and where those products appear on the site), but it in no way affects our recommendations or advice, which are grounded in thousands of hours of research. Underwritten by AMEX Assurance Company. Plus, AmEx can change the coverage at any time. Other shopping protections: Extended warranty protection offers an additional year on eligible warranties of three years or less. 11. ghedoicy. We'll run a soft credit check to find special offers, but it wont affect your credit score. If an eligible item is lost, accidentally broken, or stolen within 90 days of the purchase date, Amex may reimburse its value. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. Purchase protection will reimburse you for theft, loss or accidental damage to eligible items that occurred within 90 days of purchase. Performance information may have changed since the time of publication. Earn a $200 bonus after you spend $500 on purchases in the first 3 months from account opening. Business cards are no exception. Purchase protection covers items you want to keep; return protection covers items you don't want to keep where the store won't accept a return. We lost some recently purchased shoes at an Airbnb and despite the cleaning team looking multiple times it was nowhere to be found. You would only be reimbursed up to the amount charged on the card. Flexibility, point transfers and a large bonus: Bank of America Travel Rewards credit card. American Express consumer cards all offer purchase protections for eligible purchases for 90 days from the date of purchase to file a claim. *, 4 points per dollar at restaurants and at U.S. supermarkets (on up to $25,000 per calendar year, then 1 per dollar); 3 points per dollar on flights booked directly with the airline or purchased through. This site does not include all credit card companies or all available credit card offers. OK92033) Property & Casualty Licenses, NerdWallet | 55 Hawthorne St. - 11th Floor, San Francisco, CA 94105, The Guide to AmEx Purchase Protection on Travel Cards. Simply losing or misplacing the purchase (although the policies for the Delta Reserve, Delta Reserve Business, Hilton Aspire and all consumer versions of the Amex Platinum Card do cover lost or misplaced items). All rights reserved, How American Express Purchase Protection Works, Purchase Protection can cover the cost of lifes uh-oh moments, so you can be more confident when buying with your Eligible Card. So how do we make money? Terms, Conditions and Limitations Apply. The information for the Amex Green Card has been collected independently by The Points Guy. All financial products, shopping products and services are presented without warranty. If your Card is not listed on this page, if you are an Additional Card Member, or to determine whether you have coverage, please call the number on the back of your Card to verify your benefits View Policy View Policy View Policy View Policy Amex has you covered in that instance, too. This site does not include all credit card companies or all available credit card offers. Terms, conditions and limitations apply. All financial products, shopping products and services are presented without warranty. update? 3% cash back on groceries at U.S. supermarkets , U.S. gas stations and U.S. online retail purchases on up to $6,000 per calendar year in purchases for each category (then 1%), plus 1% cash back on other purchases. Get more smart money moves straight to your inbox. It's been a fan favorite during the pandemic because of its fantastic rewards rate on restaurants (that includes takeout and delivery in the U.S.!) Several credit cards offer purchase protection, which acts as insurance against an item being stolen or damaged for a certain period of time after you buy it. Other categories excluded are animals, living plants, rare stamps, coins, negotiable instruments such as travelers checks, objects rented, leased or borrowed, anything purchased for resale or commercial use, permanent household items such as carpet, flooring, air conditioners and refrigerators, as well as medical or dental equipment or devices. Related: These are the cards TPG staff reach for in case of emergency. This should be covered under lost item assuming you have the receipt etc. Cellphone protection is available for up to $800 per claim and up to $1,000 per year for phones listed on a monthly cellphone billed paid with the Freedom Flex card. Depending on the credit card, the coverage amount and the duration of the protection may differ. Terms apply. Check your eligibility here. Chase, for example, offers purchase protection for up to 120 days on the Chase Freedom Unlimited, Chase Freedom Flex* and Chase Sapphire Preferred Card and Chase Sapphire Reserve. PSA: Never ever ever put anything in the seat pocket of an airplane. 3 points per dollar on eligible Delta purchases; 1 point per dollar on other purchases. All American Express cards with extended warranty benefits provide the same amount of coverage. Each eligible AmEx card is covered for up to $50,000 in claims per year. However, this card doesnt offer extended warranty or return protection. Maximum coverage per account for purchase protection: $50,000 per card per calendar year. Virtually all Amex Membership Rewards, cash back and travel credit cards come with this benefit, ranging from basic cards to ultra-premium cards like The Platinum Card from American Expressand co-branded cards with Hilton and Delta (Terms apply). Shop moreconfidently with your Card knowing we have your back. All users of our online services are subject to our Privacy Statement and agree to be bound by the Terms of Service. Cash and cash-like items including gift certificates, stamps and coins. Terms apply to the offers listed on this page. When deciding which travel rewards card to use for large purchases, its important to look beyond the points and miles you earn. You can do so online or by calling Amex at 1-800-322-1277. Heres what you need to know about foreign transaction fees what they are and how to avoid them. So the key limitations are that the return attempt must be made within 90 days of purchase and that you can reimbursed up to a maximum of $300. In addition to stolen and damaged items, AmEx purchase protection also covers items lost within the coverage period. Purchase Protection can help protect Covered Purchases made with your Eligible Card against accidental damage, theft and sometimes provide lost coverage for certain Eligible Card products for up to 90 days from the Covered Purchase date. , other credit card benefits you might be eligible for. However, the purchase protection coverage amounts and limitations vary between AmEx cards. Each category has certain conditions attached to it. The coverage is limited up to $1,000 per occurrence, up to $50,000 per Card Member account per calendar year. All you need to do to get this coverage is to use your eligible AmEx card to make a covered purchase of a tangible item. Terms apply. For example, AmEx won't approve a claim for damage to an item "purchased for play." Check the details of your card's coverage to see if your incident is covered. You may need to submit a police report for stolen items and a repair estimate or photos for damaged items during the claim process. Services and additional costs, such as installation charges, warranties, shipping, handling and memberships. He published over 2,000 articles on The Points Guy before becoming a freelance writer. Dozens of cards offer this benefit. Purchase protection will reimburse you for theft, loss or accidental damage to eligible items that occurred within 90 days of purchase. Be ready to provide an itemized online receipt or original store receipt of the item as you will need it to receive claim consideration. American Express is the industry leader amongst credit card issuers offering purchase protection to its customers due to its generous terms and simple claim process. The Ink Business Cash Credit Card offers up to $10,000 per claim in purchase protection on a card with no annual fee. Beyond that, I think its prudent to factor these protections into your decision of which card to use whenever you make a large purchase. * Eligibility and benefit levels vary by card. Card issuers strive to set their products apart from the competition by offering incentives like welcome bonuses, but sometimes the less-flashy benefits can be even more valuable. If there is a chance that an item might get broken or stolen, make sure that it is charged to your eligible American Express card. Here is a list of our partners and here's how we make money. Shopping online for a car is an accelerating trend changing the purchase process from start to finish. That proof of loss depends on the circumstances. Terms, conditions and limitations apply. A copy of your primary insurance declaration page, if applicable. Buts its still "status open" now and have no update. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. So, you can't claim purchase protection if your baseball bat or hockey stick breaks. Hilton Honors American Express Aspire Card. Underwritten by AMEX Assurance Company.. In these cases, Amex will refund the entire purchase price up to $300 per item, excluding shipping and handling charges. Which cards have AmEx purchase protection, How to file an AmEx purchase protection claim, AmEx personal cards with purchase protection, Blue Cash Preferred Card from American Express, The Amex EveryDay Preferred Credit Card from American Express, Hilton Honors American Express Surpass Card, Hilton Honors American Express Aspire Card, Marriott Bonvoy Brilliant American Express Card, Delta SkyMiles Reserve American Express Card, Delta SkyMiles Platinum American Express Card, Delta SkyMiles Gold American Express Card, Delta SkyMiles Blue American Express Card, AmEx small business cards with purchase protection, The Business Platinum Card from American Express, The Blue Business Plus Credit Card from American Express, Business Green Rewards Card from American Express, Delta SkyMiles Platinum Business American Express Card, Delta SkyMiles Reserve Business American Express Card, Delta SkyMiles Gold Business American Express Card, The Hilton Honors American Express Business Card, Marriott Bonvoy Business American Express Card, However, the purchase protection coverage amounts and limitations vary between AmEx cards. **, Morgan Stanley Blue Cash Preferred American Express Card.**. This post contains references to products from one or more of our advertisers. Editorial Note: We earn a commission from partner links on Forbes Advisor. All rights reserved, If you try to return an eligible item within 90 days from the date of purchase and the merchant won't take it back, American Express may refund the full purchase price excluding shipping and handling, up to $300 per item, up to a maximum of $1,000 per calendar year per Card account, if you purchased it entirely with your eligible American Express Card. Learn more: The best credit cards for travel insurance benefits. Past performance is not indicative of future results. With purchase protection, you can file a claim to be reimbursed for any eligible item you bought with The Platinum Card from American Express if . If you have an item that was damaged or stolen shortly after you purchased it, it can be worth checking the guide to benefits of the card you used to purchase that item to see if a form of purchase protection applies. Purchases must be made in the U.S. or its territories1. Related: Amex credit card showdown: Blue Cash Preferred vs. Blue Cash Everyday. How to File a Return Protection Request Nonetheless, this useful benefit can save you hundreds (maybe thousands) if you have the misfortune of theft or damage on a covered purchased item within 90 days of purchasing the item.

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