If there were better communication, that was something that likely could have been avoided. I truly enjoyed working with you and your family. that I looked at. First of all, the venue is absolutely beautiful and in the most pristine condition. I cannot say enough how incredibly happy my husband and I are with this venue. Because dinner was served very late we were only left with about 2 hours of fun and dancing. We worked with Jessica from beginning to end and she was amazing! -the owner was kind and helpful but the staff was not so much. And the venue itself-breathtaking. Civil Union, Commitment Ceremony, Elopement, Interfaith Ceremony, Non-Religious Ceremony, Religious Ceremony, Second Wedding , Vow Renewal Ceremony, Bar & Drinks, Cakes & Desserts, Food & Catering, Planning, coordinator and event specialist did not give a lot of feedback nor did they seem to be very organized. It was evident throughout the evening that The Waterfall worked as a cohesive unit to make the evening a success. The stations were unreal! The whole time I just couldn't believe it was real because of how beautiful it truly is. Read reviews, view photos, see special offers, and contact The Waterfall Catering and Special Events directly on The Knot. From the moment that we "bumped" into her until the time she left us in her upstairs office, it seemed that she did not have the time to meet with us. It is located minutes from the heart of Philadelphia and an hour away from Baltimore it makes a good choice for couples who want to have an affordable and classy wedding. The dinner was the only thing that I felt could have been improved. Even when my DJ didnt show up (crazy right!? Thank you again for everything, Even during a very busy month of May they were always available to help us! The food was incredible both in flavor and amount, the room is absolutely magical-looking, and the staff could not have been more accommodating We had our wedding at The Waterfall in Claymont, DE on October 3, 2015. In this regard as well, we have no complaints. They made sure my husband and I were fed and had drinks all night long. From bridal party to guest the energy and excitement through the night never faded!! We couldn't have picked a better place to spend our special day. The Waterfall features two exquisite ballrooms that accommodates up to 500 guests. Then came dinner which was so great! I highly recommend Matt (Day of Manager), Nicoleta (Coordinator), and Amanda (Bridal Attendent) for your big day! On our wedding day she made sure the event ran smoothly, from helping with the dress bustle to the cake cutting; she made sure we were enjoying every minute. From the very moment I walked in for a visit, I knew this was the place I would have my wedding. They put out a ton of food during cocktail hour. During the consultation meeting we were promised an incredible experience, every concern we had was met with a solution. He led the way like my own security guard. Kevin made sure we never needed anything, and accommodated last minute requests took care of little things that would pop up throughout the night. Not only was the service impeccable but the venue, grounds, and food were top notch. The staff was wonderful. The food was outstanding. Thank You, The newly renovated space provides the perfect setting for wedding ceremonies, receptions, corporate events, private parties and special occasions. You all are so great at what you do! We got married at the waterfall 10/6/18 and I'm so glad I listened to advice of others and took the time to actually look around to take it all in because his venue is gorgeous and truly were there for you every step of the way. The food was really good and the staff was friendly. It was a relief to know that every situation was handled, and professionally at that! The Waterfall Catering and Special Events. Here is the interesting part. From the beginning with all We cannot say how great the service was and how smoothly our wedding went. The Waterfall Catering & Special Events Reviews - Claymont, DE - 143 Gallery - Waterfall Banquet Get the short rib ravioli, prime rib, and crab crusted scallops! We had 250 guests and we have not stopped hearing from them about how amazing our wedding was. From the outside garden, cocktail space, to the gorgeous cascade ballroom, & most important: the drinks and endless food!!! It was BANGING top to bottom. Amanda was my wedding attendant who served me well on my wedding day. It truly was perfect! assed away in a heart attack. The Waterfall is highly recommended for any couple looking to display their love at the highest level. The dessert bar was such a big hit! The cocktail hour space was breathtaking. Everything was BEAUTIFUL! I nicely asked them if they can either give us other date of their choice to do some other function. Try to imagine a wedding full of endless possibility, everything you'd ever want and more, and you'll find it right here. She attended to my daughter's every need and was so pleasant in doing so. From day one until the night of the event the staff was just wonderful. Our guests were in awe when they saw the venue and raved about the service and of course the endless amounts of food desserts and drinks. And then they sit you down and go over everything that is included in their package. The entire staff is absolutely amazing and so accommodating. My guest left saying this was the best wedding they ever attended! Ridley Creek State Park First and foremost, I have family members with extreme allergies - to which I spoke with every coordinator (all 4), the head chef (Neil), 1 of the owners (Marcus), as well as my Aunt called and spoke to the chef - at $150/head - I was guaranteed that the would have specialized meal and would be able to eat that night - Needless to say, the waitress looked at my Aunt and Cousin like they had 2 heads that night, said she would talk to the chef, NEVER came back to advise anything AND they NEVER received their meals. Thank you to The Waterfall for helping to make this a day to treasure. In particular Dan and Diandra. Her speech said it all when she thanked her parents for giving them the wedding of their dreams!!!!! There is just too much to say about this place. Very helpful, informative, and flexible! They offer you so many options for everything!!!! As you probably have read from the other reviews, food was abundant and amazing! We even had our own bridal attendant which was so great! All our guests could not stop talking about the food and how beautiful this venue is. A 15 minute drive is worth it to look at. re forgotten about for hors doeuvres. I couldn't have asked for a better wedding day and I owe a big chunk of that to the Waterfall. As stated in your contract, all deposits are non-refundable and non-transferable. You will NOT regret it!!!!! It was the 9th & last venue June 10th 2016 was the date of our event at The Waterfall in Claymont, DE. The Waterfall went above and beyond to make our day a memorable event. FOREVER GRATEFUL! If you are considering the Waterfall book it! The taste testin Our wedding was on 7/18/2019 and it was amazing. She stayed in communication with our coordinator and made sure that everything ran smoothly. Words and pictures cannot do this outdoor space justice. There attention to details is impeccable. From day one they made my entire wedding experience phenomenal. I received so many compliments from family and friends how elegant and professional the service was. THANK YOU GUYS FOR EVERYTHING. All 3 were AMAZING! I have officiated ceremonies at myriad locations in the Tri-State area, and I always have fun, and I always make the best of every circumstance. I am so very grateful to the staff for making our weeding so unbelievably memorable! While we started to take a few bites off the cheese tray she starts filling out her form with the basic information for her records. However, The Waterfall went above and beyond! If you are debating whether or not to book them, do it! I am just grateful that I got to experience the day with you. Staffing was very s After I got engaged, my husband and I started to look for venues and the one that REALLY helped us was looking at reviews from other couples. My visited this venue 3 times so I know this was the place she wanted. The only reason I gave them a two star was because the food was incredible (according to my guests, they took my plate before I could eat), and they do a lot of nice gestures in the beginning to welcome you (or a small bottle of champagne and a food platter when you sign your contract, etc. I had my wedding at The Waterfall on 9/6/2018 in the You and Terron were so great to work with and I am so happy The Waterfall was able to share this special day with you. David Furst Let's start the planning process! If I could give this place more stars I would! She made sure we were taken care of every step of the way. I'd be sitting here typing all day if I went over everything so all I can say is that guest after guest kept coming up to me and saying mainly these 3 things - The food is amazing, this venue is amazing & I've never been to a wedding like this before. She was always there when I needed her through the planning and any questions she kept me calm, my husband and I always felt she put our best interest first. or to see the venue, to every perfect detail that they made come to life on our wedding night, the Waterfall was the best decision we made for our wedding! Everything was set up just as I imagined and I brought in a lot of stuff! I really love The Waterfall. everything was amazing and more! Couples have the freedom to choose their own vendors. This was the very first venue I looked at but still wanted to look at a few others to see what else was out there. Not only is this venue absolutely stunning, but the food and service is unmatched. The food, cake, dessert (which had 6 stations), open bar, wedding planning, decorating, cleanup, gratuity and NO tax was all included in the price per person. Weve had several guests saying that our wedding was the best wedding theyve been to, and The Waterfall is a big part of that. Truly the best day ever. (It is a long walk from the building to the outdoor ceremony platform so be prepared!) What an amazing night we had. Although its only been 3 days since out special day everyone can't stop calling, e-mailing, texting or even face-booking how great everything was and even how amazing the whole staff was. but she kept us on point with timing and made sure the room remained stocked and comfortable. I love how they did that! The staff was amazing! -the appetizers I chose and the food that was served were different. I literally walked down the aisle and had to fight to hold my composure while being attacked by gnats, flies and mosquitoes. nd responsive was A+. You and your guests will really get a taste of the outdoors in this space because it lets in plenty of natural light and leads straight out into the garden areas. Most important to making the day work is the quality of the staff and their due diligence. Everyone is still raving about all the food at my wedding and how amazing it was! Even though they run like a well-oiled machine, they still made me feel so important as a bride and were so very attentive to my needs. Would highly recommend having your wedding here as it is so worth the price! With 2 other younger daughters, we will definitely be back! On to the venue. Our main contact was Ashley and she did a wonderful job answering all our questions. Distinctive natural light combined with Tiffany accents make the Cascade Ballroom the most sought-after setting in all of Delaware. Couldn't ask for better in DE. During the reception, the air conditioner broke, and I had several guests leave prematurely because it was unbearably hot. We have to give huge recognition to Samantha for all she did to make our special day come to life. . The Waterfall is located at 3416 Philadelphia Pike in Claymont, Delaware 19703. I was married at The Waterfall in November 2017, and could not be more thrilled! Getting married in the middle of a pandemic was stressful in itself, but the staff made my big day perfect. I voiced my opinions starting when we got back from the honeymoon on 9/24/18, and the buck has been passed several times, received one call from Dan (general manager) back in mid-October, but now to date (11/6/18) NO ONE HAS done a final follow up. my guests who then in turn were anxious and annoying to the bartenders. The food that we did taste was very tasty. I fell in love with the venue! We had trouble gathering all the family members after the ceremony for pictures, and Amanda stepped up without hesitation and without necessarily knowing all of our family members, and tracked them all down. All the vendors he recommended were excellent also. Does The Waterfall deliberately not pre-treat the outdoor areas for insects? I can't even. Everyone of our guests couldn't stop commenting on how great the food was, how accommodating the staff was and what a beautiful venue we chose. all other weddings for us., Nothing is going to top this! I couldn't have asked for a better staff. Our event planner Nicole was awesome and worked with us to make our day just the way we wanted it. The cocktail hour was amazing! I would highly recommend The Waterfall for your wedding venue! Juniper by Tonic is a unique event venue in the heart of downtown Wilmington, Delaware. And thank you for all the little Extra!!!!!!!!!!!!!!!!!!!!!!! Recent Posts. We absolutely loved the venue and had such an amazing wedding! You guys did a phenomenal job!!!! I am still getting texts about the food a week later, Im not sure when they will stop. I wish I could relive the entire day! Our decorations accompanied by the borrowed items from the venue made the Cascade Room look absolutely amazing. The planning process was easy and a wedding planner from the waterfall walked with you every step of the way. Mehesh reached out to me regarding your cancellation and possibly re-booking another event. During the reception we were never confused about what we were supposed to be doing or what was going to happen next; the staff always made sure we were one step ahead and knew what was going on! The staff were SO nice i can't even explain. ng with you, so I will absolutely let her know you mentioned her. The Waterfall was absolutely amazing! I could never truly express how beautiful it all was but we are so thankful! From the day we selected this dream venue, everything was wonderful. It was our pleasure to get married at this wonderful venue. They are so professional. Thank you so much Sam and Marcus the owner!!! - Jessy & The Waterfall Team. I am eloping. It was an absolute pleasure working with Nicoleta in the months, weeks and days leading up to the wedding. ever. Our bridal attendant Gina was outstanding. I could not have asked for a better family to work with for such a special day! phone calls are returned so very quickly, and the staff went out of their way to make planning a breeze. Moving on we deliberately asked for mauve- colored napkins on the tables during the reception, The Waterfall decided on PINK. Jessica is the best event planner and truly nailed every detail. I cannot tell you how many of our guest My wedding was 9/30/2018. Waterfall Banquet Center Wedding in Claymont Delaware They are very accommodating and our wedding coordinator Nicoleta was beyond amazing! I then requested to pay all future installments by card to ensure I didnt have to open a new bank account should they lose another check, they told me I could pay with a card, but I would have to pay the 4.something percent surcharge. My daughter's wedding attendant Sam, was so great! We have attended almost two dozen weddings in the past 2 years, so our expectations were high but The Waterfall far exceeded them. It was a lot of money. Thanks again for everything and I won't hesitate to return to The Waterfall for another event. And we are still talking about having the time of our lives. The Waterfall thanks you so much for your kind words and we wish the family all the best !! Feels like they got our $20,000 and my event is over so OH WELL. None were turned on during any portion of my wedding day and they refused to turn them on despite my husband's request. Very responsive and accommodating to all of our requests. From exchanging handshakes in the business world to exchanging vows in front of friends and family, it's our responsibilit They make you feel like you are apart of the Waterfall family from the moment you walk in the door, and like royalty the day of your wedding. They both made it so effortless a we only had to worry about saying our vows and have fun. Thank you all again for everything! Jessica worked with us through the planning process and was always available for questions and answered emails the same day they were sent. thank you waterfall and staff!!! In closing, I cannot end without talking about the FOOD! My guests are still talking about how amazing the food was and that it was the best wedding theyve ever been to! The Waterfall did an amazing job with every aspect of the wedding. We LOVE the waterfall and would recommend it to anyone! -large selection of cocktail hour food If you are looking for an all-inclusive venue for your wedding or any other special occasion you need to check out The Waterfall. There is absolutely something for everyone! I had my wedding at the Waterfall on June 2nd, and it was absolutely amazing! -------------------------------------- Maggie and David did an excellent job of helping us through the plannin We had our daughters wedding.here and everything was flawless service to tons of great food. Everything about my experience with Melissa and Domenic's wedding was typical Delaware. I wasn't worried about the timeline of the night, not even once!! They worked with us to set up our payments that would work better with our timeline & finances. Even though you will be situated just a few minutes away from Philadelphia, you will feel as if you are in a tucked-away garden setting. Although I didn't get to enjoy as much as I liked our guests RAVED about the food. Every single one of my guests are still talking about my wedding and how incredible the venue, food, and staff were. -the reception felt chaotic and things should have been planned and we shouldve been informed about things beforehand such as the bridal suite.
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